Legal

AI Disclosure

How AI is used within FrontDesk AI Office and where human oversight applies.

Placeholder document. This page provides the structure for a final policy that should be reviewed and approved before publication.

Where AI is used

AI is used to answer configured questions, capture caller and inquiry information, classify requests, and initiate approved workflows.

Where humans remain in control

Escalation, review and approval points are configured by the business. Sensitive actions remain human-controlled where appropriate.

Limitations

AI responses are based on the approved business information configured for your organization. AI does not provide professional, legal, medical or pastoral advice.

Transparency

Businesses can configure how the AI receptionist identifies itself to callers.